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Crisis Lessons from 2021: What’s Working and What’s Ahead in the New Year

Free for Members – Register Now
Tuesday, January 25, 2022  |  11 a.m. – noon EST

Presented by Ted Kitterman

How has the crisis playbook changed for communicators after nearly two years of navigating the COVID-19 pandemic? Organizations must now adapt to new threats, exacerbated by a lack of trust in institutions and industrialized misinformation, while communicators work on the front lines, fiercely protecting their organizations’ reputations.

This webinar will explore the biggest crisis stories from 2021, outline the new rules of crisis communications response for the year ahead and identify the biggest mistakes that could sink your efforts. Ragan Communications and PR Daily’s Editor-in-Chief Ted Kitterman will walk participants through the trends that are showing up in interviews with crisis experts around the world.

Takeaways include:

  • Top trends driving crisis headlines for 2022
  • The most recommended tools for crisis experts in the year ahead
  • Essential elements of crisis response in 2022
  • How cyberattack crisis response is different — and what it means for PR pros

About the Speaker

Ted Kitterman is the Editor-in-Chief for Ragan’s PR Daily and the PR Daily Leadership Network. He has also written for Ragan.com and Ragan’s Workplace Wellness Insider, covering the workplace, communications and PR for Ragan since 2015. He is a graduate of the University of Tennessee and lives with his family in the Chicagoland area.

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