November 12, 2020 @ 11:30 am – 12:30 pm
Zoom Webinar @
Members Free; Non-Members $25
Cheray Keyes-Shma, APR, CPRC

As a communications professional, have there been times when the message you were promoting was misinterpreted, and as a result caused conflict and friction in your organization or with your client or customer? How about in a crisis? Have you been the communications spokesperson, and you shared information that did not include what was needed for certain stakeholders which caused the crisis to become more inflamed?
Well, that may be due to decision makers and decision influencers being unaware of their bias that may be keeping them from knowing what information to include, what sources to ask and how to be aware of what is needed overall.
In this webinar, you will have the opportunity to learn what some of your biases may be, tactics to work towards undoing them and learn strategies on how to be a less-biased communicator.

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